Privacy Policy

Effective date: 26 July 2025

Welcome to Massage Therapy By Grace. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book a massage session. We take your privacy seriously and follow UK data protection laws.

1. Who We Are

Massage Therapy By Grace provides at-home massage therapy services and operates through a website hosted by Wix.com. This site allows clients to view services, book appointments, and make payments securely.

We are based in the United Kingdom, and you can contact us at:
Email: massagetherapybygrace@gmail.com.

2. What Personal Information We Collect

When you use our website or book a service, we may collect the following:

Your name, phone number, and email address
Your home address (for mobile massage appointments)
Payment details (handled securely by Wix or its payment partners)
Technical information like your IP address, device type, and cookies

We collect this information directly from you through booking forms or automatically through our website platform.

3. How We Use Your Information

We use your information to:

Book and manage appointments
Contact you with confirmations, reminders, or follow-ups
Send occasional service updates or marketing (only if you’ve opted in)
Improve the website experience through basic analytics

We do not sell or share your personal information with third parties for marketing. Your data is only used to provide services and support your experience.

4. Cookies and Tracking

Our website uses cookies to improve performance and allow you to use features like online booking. Cookies are small text files stored on your device.

You can control or disable cookies in your browser settings. Wix automatically includes a cookie banner if your template supports it, or you can enable one in your site settings.

5. Payments and Third-Party Services

We use Wix to power our website and booking system. Wix may store or process your information under their own privacy policy:
https://www.wix.com/about/privacy

Payments are handled securely by Wix Payments or other integrated processors (like Stripe or PayPal). We never see or store your card details ourselves.

6. Your Rights

You have rights over your personal information, including:

The right to see what data we hold
The right to correct or delete your data
The right to opt out of marketing
The right to complain to the UK’s Information Commissioner’s Office (ICO)

To make a request, simply email us at [your email address] and we’ll respond within 30 days.

7. How We Keep Your Information Safe

We use secure platforms (like Wix) to store your data safely. These platforms include encryption and other safeguards to prevent unauthorized access. While no system is perfect, we do our best to keep your data secure.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here with the new date.